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24 Hour Response

Around the clock rapid response services helping you to get back on your feet knowing there is always a helping hand just around the corner. 

What is 24 Hour Response?


Unlike other providers across the UK Mi Casa Care is CQC registered and trained in falls recovery. This means we can answer all lifeline emergency calls confidently, whilst completely ensuring that the individual is supported with dignity, respect and has the right support when required.

Do I have to have a lifeline through Mi Casa Care?
No – An individual doesn’t need to be one of our lifeline users to have access to our 24 hour response service. 24 Hour Response is a ‘bolt on’ service to any lifeline provider’s service.

Why choose

24 Hour Response

with Mi Casa Care?

 We assist with: 

  • Uninjured falls  

  • Personal care  

  • Medication administration support

  • Safe and well checks and re assurance visits 

  • Support whilst waiting for emergency services 

  • Liaising with family or friends

Falls and Lifting


Mi Casa are serious about falls prevention and hold the latest portable lifting equipment to ensure a safe return. 
Trained by the product manufacturers and the ambulance service to safely use the equipment we also have nurses and paramedics working within the Mi Casa Teams ensuring staff are suitably trained to triage any situation.

Find out more!

Why is 24 Hour Response different 

with Mi Casa Care?

Most responder services will respond to emergency calls that are taken by the call monitoring centres and will be able to do one of 3 things;

  • Personal Care

  • Lifting after a non-injured fall

  • Welfare check

This can cause problems because many situations go hand in hand and therefore the individual is left needing more support.
Mi Casa is different – We are able to provide ALL  of these services as all of our team are falls trained and hold mandatory training enabling them to deliver personal care. 

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